HR PROVIDERS FACING CRISIS

UNEQUALITY FOR HR SERVICE PROVIDERS FACING THE CRISIS


According to a study by Xerfi published today, HR providers will have to develop their skills to overcome the current crisis and regain their financial strength.


Entitled "The new winning models of HR service providers for the post-crisis period - Growth opportunities and changes in the competitive game by 2023", this study reviews the impact of the crisis on the HR service provider market, but also the levers to bounce back.


Less 20% for specialists in interim management, less 17% for temporary employment companies and less 15% for recruitment firms and specialists in wage portage: the turnover of the main players in the HR market has seriously slipped in 2020. HR consulting firms are doing a little better with a drop in turnover limited to minus 5%.


Despite the obstacles (strong internalization of HR, increased pricing pressure from customers, etc.), the study underlines that "most HR professions have a solid base of potential medium-term growth between the demographic engine (departures from retirement and the rise of new generations), the digitization of the economy or the new social expectations of employees ".


According to Xerfi Precepta's forecasts, HR providers should be smiling again within two years, especially specialists in interim management.


Source FocusRH 2021